Frequently Asked Questions
Everything you need to know about your RIHOAS shopping experience.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express shipping arrives within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached.
How do I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our vintage-inspired cuts may vary by style.
Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placement. Once the order has been processed for shipping, we are unable to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Afterpay.
Are your materials sustainable?
At RIHOAS, we strive to use high-quality fabrics like linen, cotton, and viscose. We are continuously working to increase the percentage of eco-friendly materials in our collections.